Customer FAQ

Find answers to common questions about using Krishna Library, making purchases, managing your account, and getting the most out of your spiritual reading journey.

Frequently Asked Questions

18 questions

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Customer FAQ

Frequently Asked Questions

What is Krishna Library?2340 viewsgetting started

How do I create an account?1890 viewsgetting started

What's the difference between free and paid content?3450 viewsgetting started

How do I download my purchased books?5670 viewspurchases

What file formats are available for downloads?2340 viewspurchases

Is there a limit on how many times I can download my books?3120 viewspurchases

Can I read books offline?4230 viewspurchases

How do I reset my password?2560 viewsaccount

How do I change my email address?890 viewsaccount

Can I delete my account?670 viewsaccount

What payment methods do you accept?3450 viewsbilling

What is your refund policy?2340 viewsbilling

How do I get a receipt or invoice?1230 viewsbilling

How do I redeem a single-use code?1800 viewspurchases

What are Book Points?890 viewsrewards

What devices are supported?3780 viewstechnical

What if my download fails?2560 viewstechnical

What if my downloaded file is corrupted?1230 viewstechnical

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